Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 7 days of your purchase.

1. Please email refundsandreturns@collectiveartistry.com to request a refund and we will assign you a tracking #.

2. Mail your returned item to:

Collective Artistry

Returns Department Tracking #

7715 Crittenden ST

Philadelphia, Philadelphia 19118-4473

3. Please Include in your package; a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Soap can not be returned if it is opened and/or used.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Paintings and Jewelry that have been damaged or defiled will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original

shipping and handling that you paid on the order.

Exchanges

At this time we do not accept exchanges for clothing items.